Who stocks Kaiju Candy?

Our regular stockists are...

Lottie and Lu (UK)

Wild Brooches (Canberra)

The above stockists generally have all our new releases and are easy to buy from, so we recommend asking them if you are looking for something in particular! They also ship internationally.

How long do you take to post items?

Our turnaround time is currently 14 business days. Please keep this in mind and keep an eye on our Instagram to note any changes to shipping times. You are most welcome to just send us an email after 14 business days to check on your order. We try to respond to emails within 4 business days.

Do you ship internationally?

We have recently changed our online shop and we now only accept Australian orders. 

Our UK friends can order direct from our exclusive UK stockist Lottie & Lu. All other international orders can be placed via Wild Brooches.

Can we chat about wholesale orders / Do you make custom designs?

Due to our current workload, we are currently not taking on any more wholesale orders or custom design services.

How do you make your items?

All our designs are hand drawn by us, then we convert them to illustrator files and then they are laser cut using the best quality acrylics and finished with hand painted details. 

Everything is proudly designed and assembled in our home studio in Melbourne.

Why is everything sold out?

We have set release dates for each range and we notify in advance via Instagram. Our release dates are usually a bit nuts and a lot of items sell out quickly, so it's best to keep an eye on when we are releasing more.

Refunds and exchanges FAQ.

If you have received something that is damaged or faulty, we will most certainly look after you so please send us an email with photos and let us know what has happened. We do not refund for change of mind, so please be sure of your purchase. If you have received a faulty item or you are unhappy with it, please expect that we will ask you to return it in order to either send a new one, or provide a refund. We will cover postage for returning the item to us.

PLEASE NOTE: Due to the handmade nature of our products, and the differences in acrylic sheets we get from our supplier, some pieces look slightly different from the photo. These are minor things, like the distribution of colour in the acrylic, the sides of the acrylic having small "burn marks" especially on lighter colours, or the hand painted details being slightly different to the photo. These differences should not be anything major, but we like to let you know up front. However, if you have a major difference in a piece that is upsetting you and you don't think looks right, please contact us to rectify this.

We do not refund for change of mind, so please be aware of this when ordering from us.

How do I get in touch?

Please email us at kaijucandyinbox@gmail.com as we do NOT respond to Instagram DMs.